Mariner FieldVu 1.3.1

Test Whole Home PVR Functionality and Certify the Home Remotely

Focused on unlocking value to other groups in your business, we have created a new web-based product that boasts the ability to run certification stress tests remotely and view previous certification results. At the click of a button, support staff can stress test all set-top-boxes in the home and certify a high quality experience for subscribers while being held to the same quality standards as technicians in the field. We’ve also added a whole home PVR test which standardizes the testing of the PVR and reduces time needed to test playback and recording functionality on all devices.

What’s New

• Mariner & Ericsson
  • Supporting Mediaroom Server 2.5 and client 2.6 with bandwidth managed profiles
  • Support for both Oracle and Enterprise DB customers
• Remote Certification Interface
  • Users can view historical certification results and trigger and view certifications in real time from our newest interface built in HTML 5
  • Can be launched as stand-alone app with subscriber search functionality or integrated with Mariner SupportVu
• Major Features
  • Whole home PVR test unlocks new capability to support staff and drastically reduces time for field techs to test functionality on new installs and repairs
  • No running from room to room to test recording and playback: the PVR test runs automatically after the in-home stress test from a single STB or remote interface
• Other Key Product Improvements
  • Ability to report on reliability of whole home PVR
  • Deeper compliance reporting capability through user activity tracking
  • Tailor the channel test line-up to specific regions
  • Stability improvements

Whole Home PVR Test Value Proposition

Certify PVR devices and Whole Home PVR Services in as Little as 3 Minutes

• Reduce Install/Repair Times
  One interface and one click tests all devices. No running from room to room recording and playing back to test PVR capabilities
• Standardize PVR Testing Processes
  Every technician and every home tested to same standard
• Test Payback Quality Under Maximum Possible Load
  Expose problems that could occur only in peak usage situations
• Verify Whole Home PVR Functionality
  Test playback of recordings on secondary STBs